Vermillion Hotel Iloilo
Last Updated: July 18, 2025
At Vermillion Hotel Iloilo, we value your trust and are committed to protecting your personal data. In compliance with the Philippine Data Privacy Act of 2012 (R.A. 10173) and aligned with international standards such as the General Data Protection Regulation (GDPR), this Privacy Policy explains how we collect, use, protect, and store your personal information.
1. What Information We Collect
We may collect the following Personal and Sensitive Personal Information:
- Full name, contact details (email, mobile number)
- Government-issued ID details (e.g., passport, driver’s license)
- Nationality, gender, date of birth
- Booking history, stay preferences, and payment information
- Feedback or survey responses
- Website usage data (IP address, browser type, device information)
2. Legal Basis for Processing
Your personal data is collected and processed only under lawful bases:
- Consent (e.g., marketing subscription, event participation)
- Contractual necessity (e.g., room reservation and guest registration)
- Legal obligation (e.g., compliance with government regulations)
- Legitimate interest (e.g., improving service quality)
3. Purpose of Collection
We collect your data for the following purposes:
- To manage your reservation and guest experience
- To communicate updates, special offers (if consent is given)
- To ensure safety, security, and compliance with laws
- To improve our services, website, and operations
- To fulfill any obligations required by local and international hospitality laws
4. Data Sharing and Transfers
We do not sell or rent your personal data. We may share it with:
- Authorized hotel personnel for operational purposes
- Third-party service providers (e.g., booking engines, IT services)
- Government agencies, when required by law
- Only the minimum necessary information is shared, under strict confidentiality agreements
5. Security and Retention
We take data security seriously and apply physical, organizational, and technical safeguards to protect your data.
- Only authorized personnel have access
- Data is encrypted where applicable
- Personal data is retained only for as long as necessary to fulfill the purpose or comply with legal obligations
6. Your Rights Under the DPA and GDPR
You have the right to:
- Access the personal data we hold about you
- Correct or update any inaccuracies
- Withdraw consent to processing (where applicable)
- Request deletion of your data (subject to legal retention)
- Object to direct marketing
- File a complaint with the NPC or your local data protection authority
To exercise your rights, contact us at the details below.
7. Cookies and Online Data
Our website may use cookies to improve your user experience. You can manage cookies through your browser settings.
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will be available on our website. You will be notified of material changes where appropriate.
9. Contact Us
For questions, data access requests, or concerns, you may reach us at
Vermillion Hotel Iloilo
101 General Luna St. Iloilo City
Email: info@thevermillionhotels.com
Phone: (033) 339 7633 / 0968 727 5977
You may also contact the National Privacy Commission (NPC) via privacy.gov.ph for further guidance.